Privacy Policy
MC Mechanical (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website, contact us or engage our mobile mechanical services.
By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide when you:
- Submit an enquiry through our website
- Request a quote
- Contact us by phone, email or WhatsApp
- Book a service or repair
- Engage us for fleet maintenance services
The information we collect may include:
- Full name
- Phone number
- Email address
- Residential or service address
- Vehicle details
- Job or service information
- Business details (for fleet customers)
We may also collect non-personal information such as:
- Website usage data
- Browser type
- Device information
- IP address
- Cookies and analytics data
How We Use Your Information
We use your information to:
- Respond to enquiries and quote requests
- Schedule and provide mechanical services
- Communicate regarding appointments and repairs
- Improve our website and services
- Send service-related communications
- Meet legal and regulatory obligations
- Manage fleet service agreements
We will only use your personal information for purposes reasonably related to the services we provide.
Sharing Your Information
MC Mechanical does not sell, rent or trade your personal information.
We may disclose your information to trusted third parties where necessary to:
- Complete requested services
- Process payments
- Manage website hosting and technical support
- Comply with legal obligations
- Protect our legal rights
Any third-party service providers are required to handle your information securely and in accordance with applicable privacy laws.
Cookies and Analytics
Our website may use cookies and analytics tools to improve user experience and monitor website performance.
Cookies may collect information such as:
- Pages visited
- Time spent on the website
- Device and browser information
You can choose to disable cookies through your browser settings, although some website functionality may be affected.
Google Reviews and Third-Party Services
Our website may display Google Reviews and integrate with third-party platforms including:
When interacting with these services, your information may be subject to the privacy policies of those third-party providers.
We encourage you to review their privacy policies separately.
Data Security
We take reasonable measures to protect personal information from misuse, loss, unauthorised access, modification or disclosure.
While we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Access and Correction
You may request access to the personal information we hold about you and request corrections if any information is inaccurate, incomplete or out of date.
To make a request, please contact us using the details below.
Retention of Information
We retain personal information only for as long as necessary to:
- Provide services
- Meet legal obligations
- Resolve disputes
- Maintain business records
When information is no longer required, it will be securely deleted or de-identified where appropriate.
Links to Other Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.
We encourage users to review the privacy policies of any websites they visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices, legal requirements or website functionality.
Any updates will be published on this page with the revised effective date.
Contact Us
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact:
MC Mechanical
Phone: 0490 100 501
Email: mcmechanicalmobile@gmail.com
Website: mcmobilemechanic.com.au